POLICE COMMUNICATIONS OPERATOR
Applications may be obtained and filed for this examination at the Civil Service office, Lower Level at 132 North Elmwood Avenue, Medina, from 8:00am until 4:00pm ONLY on the following dates: June 18, 19, 21, 22, 25, 26, 27, 28, 29, and July 2, 3, 9, 10, and July 11, 2018. Application deadline is 4:00pm on Wednesday, July 11, 2018.
SALARY: Beginning salary is $19.97 per hour, which includes the 10% the city pays of the employee’s contribution to the Ohio Public Employee Retirement System under a deferred plan. Full-time benefits include uniform allowance, group hospitalization, sick leave, paid holidays and paid vacations.
NATURE OF WORK: Dispatches 911 emergency/non-emergency medical, police and fire personnel to scene, maintaining contact; performs Clerk of Court duties for Medina Municipal Court; operate a multi-channel radio; maintain logs & police records; process warrants & related required documentation. High incident of interaction with citizens, firefighters, and patrol officers, often under stressful conditions. Must be able to multi-task.
MINIMUM QUALIFICATIONS: Strong multi-tasking skills; maintain composure under stress; must be able to understand and follow oral and written instructions; must be able to enter data at least 6,200 correct keystrokes per hour; must have clear and concise speech along with map reading skills. Communicate effectively in writing or orally, with co-workers, supervisors and the general public in person or over a telephone or radio. Be willing to acquire and maintain certifications as required for this position. A thorough background investigation, drug testing, psychological examination, polygraph and any other method necessary to ascertain the applicant’s qualifications will be administered and if any negative information is obtained, this could disqualify an applicant for this position.
NATURE OF EXAMINATION: The examination process will consist of 1.) an audio/written test and 2.) a data entry test. The audio/written examination will test for judgement, problem solving, prioritizing, listening, note-taking, map reading, and human relations skills. A score of 70% or better is required to advance to the data entry testing. All applicants who pass the written exam will take the data entry test (on a different date) and must attain 6,200 KPH to advance along with 95% accuracy. This section is scored pass/fail.
FEE: A fee of $10.00 CASH, which is non-refundable, will be charged for the examination process and must be paid at the time of the application filing. Download an application from the "DOCUMENTS' link below.
EXTRA POINTS: The Commission has set the extra credit points not to exceed five (5) points
- Military Service: 5 points for completed service and honorary discharged from uniformed service or transferred to the reserve with evidence of satisfactory service (DD-214 required)
- Four-year Degree: 5 points for a four year degree from an accredited college or university (Official transcript required) or
Two-year Associated Degree: 2 points for a two-year associate degree in Criminal Justice or Law Enforcement fields from an accredited university or college. (Official transcript required)
- Ohio Peace Officer Training Academy: 5 points for successful completion of the Ohio Peace Officer Training Council’s Basic Peace Officer Training and a copy of a valid certification required.
- Service as an Auxiliary (Special) with the Medina Police Department: 3 points for a minimum of one year’s service (letter from the department stating service time required).
- State of Ohio Emergency Medical Technician (EMT) Certification: 2 points for Level B or higher.
WRITTEN PROOF MUST BE PRESENTED AND VERIFIED PRIOR TO THE DATE OF THE WRITTEN EXAMINATION TO RECEIVE ADDITIONAL CREDIT. No copies will be made from originals for applicants. Be sure to have copies available to submit. A MAXIMUM OF 5 EXTRA CREDIT POINTS WILL BE ADDED TO AN APPLICANT’S WRITTEN SCORE ONLY IF A PASSING SCORE OF 70 OR BETTER IS OBTAINED.
PROBATION: All persons appointed to this position are subject to a probationary period of twelve months.
The probationary period shall be regarded as an integral part of the examination process and shall be used to closely observe the employee's work, to give the employee full opportunity to demonstrate successful performance on the job, and to remove any employee whose performance does not meet required work standards. No appointment shall be deemed final until the appointee has satisfactorily served the probationary period, from first work day, of not less than twelve months.
ACCOMMODATION: An applicant can request reasonable accommodations to participate in the application/examination process by completing and submitting an EXAMINATION ACCOMMODATION REQUEST form.
An EQUAL OPPORTUNITY EMPLOYER/ PRE-EMPLOYMENT DRUG TESTING REQUIRED